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FAQ's
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FAQ's
Considering now!Board® for your school or classroom?
Here are answers to common questions.
Tips and Troubleshooting

Will now!Board work with a short-throw projector?

Will now!Board work with a ceiling-mounted projector?

Can I use a flat-panel TV or monitor with now!Board?

Can I use now!Board with my iPad® or other tablet devices?

What software is compatible with now!Board, and why is the now!Board software so simplified?

What kind of projector is recommended for use with now!Board?


Will now!Board work with a short-throw projector?

Yes. Simply calculate the required distance to place the now!Board camera as follows:

1. Connect your computer to the projector.

2. Connect the now!Board camera to your computer with the included USB cable.
This may require a longer USB cord to connect depending on the room setup.

3. Determine the approximate Height + Width of the short-throw projector's image:

D = W + H

W is the width of the projected image

H is the height of the projected image

D is the resulting distance to place the camera away from the projected image (wall)

This computed distance is required by the now!Board camera to function properly.

It is okay to approximate this distance, but the camera should never be closer
than the approximated distance.

Example:

If the required distance is approximately 8 feet, it is okay to place the camera
at 9 feet, but not at 7 feet.

4. Launch the now!Board software on your computer and follow normal calibration
procedures displayed on projected image.



Will now!Board work with a ceiling-mounted projector?

Yes, as long as the setup falls within the range of the now!Board camera (5–14 feet).

You will also need to consider how your computer connects to the projector
in the ceiling to see if this type of setup is manageable for your classroom.

1. Determine the approximate Height + Width of the projected image from
the ceiling-mounted projector:

D = W + H

W is the width of the projected image

H is the height of the projected image

D is the resulting distance to place the camera away from the projected
image (wall) regardless of the location of the projector in the ceiling

2. This computed distance is required by the now!Board camera to calibrate
and function properly.

If the distance of the Height + Width of the projected image is less than 14
total feet*, place the camera that distance away from the projected image,
regardless of where the projector is located.

Example: image Width (W) 6 feet + image Height (H) 4 feet = 10 feet total
camera distance (D)

Place the now!Board camera at a distance of 10 feet away from the projected image (wall).

It is okay to approximate and place the camera slightly farther back than the required distance, but do not place the camera closer than the required distance.

Example: If the required distance is approximately 10 feet, it is okay to place the camera at 11 feet, but not at 9 feet.

3. Connect the camera to your computer using the USB cord. This may require a longer USB cord to connect depending on the room setup and location of your computer.

4. Launch the now!Board software on your computer and follow normal calibration procedures displayed on the projected image.

*NOTE: If the Height + Width of the projected image exceeds 14 total feet, now!Board will not calibrate and function consistently. An alternative projector setup must be used, resulting in a camera placement within the range of 5–14 feet.



Can I use a flat-panel TV or monitor with now!Board?

Yes.

1. Connect your computer to your TV/monitor with the appropriate cable depending on your TV system's video connection. Turn on the TV/monitor and select the correct input channel so your computer is displayed on the monitor.

2. Connect the now!Board camera to your computer with the included USB cable.

3. Determine the approximate Height + Width of the TV/monitor image:

H + W = D

H is the height of the monitor's image

W is the width of the monitor's image

D is the resulting distance to place the camera away from the TV/monitor

This computed distance is required by the now!Board camera to function properly.

It is okay to approximate this distance, but the camera should never be closer than the approximated distance.

Example:

If the required distance is approximately 8 feet, it is okay to place the camera at 9 feet, but not at 7 feet.

4. Launch the now!Board software on your computer and follow normal calibration procedures displayed on the TV/monitor.

5. Always use caution if pressing or writing directly onto a monitor screen. Make sure the monitor does not become unstable with contact.



Can I use now!Board with my iPad or other tablet devices?

now!Board only interacts with a Windows® or Macintosh® computer. You cannot install now!Board onto a tablet device at this time. However, you can connect and control the computer that is also using now!Board by using your iPad® or Android® tablet (or other interactive devices) via other 3rd party app solutions. now!Board can work independently or in conjunction with other devices connected to the same computer.

Remember, now!Board is designed to make the projected surface interactive. Any tablet can be displayed using a projector, but users must interact with the tablet itself versus interacting with the projected image. This provides a different user experience altogether. now!Board is not designed to compete with tablets such as the iPad.



What software is compatible with now!Board, and why is the now!Board software so simplified?

now!Board is designed simply to control your computer by allowing interactivity right on top of the projected image of your computer. If your computer can run the software, then it should work with now!Board*. Keep in mind some software programs weren't designed to be controlled by anything other than your computer's mouse. Therefore, some clickable zones or functionality may not respond as they do with a mouse.

now!Board comes with very basic interactive whiteboard software because we believe in letting teachers and students create, present, and collaborate using the constantly emerging tools, software, and web-based resources of their choosing.
*Respect the corresponding licensing agreement of any software being used with now!Board.



What kind of projector is recommended for use with now!Board?

now!Board never connects directly to your projector—it connects to your computer. Therefore, any projector that is compatible with your computer and displays accurately before adding now!Board to the setup should also then display and calibrate after connecting now!Board. now!Board does not directly affect the brightness, size, or clarity of the projected image. Those are all components of the projector and computer setup. Always consider brightness, clarity, and the size of the image being projected when choosing a projector to ensure it meets expectations. If calibration becomes an issue and the image on your computer looks distorted compared to the projected image, you may need to manually override the automatic resolution adjustment between your computer and projector to get now!Board to recognize and sync with the resolution settings. A resolution of 1024 x 768 is recommended as the default for use with now!Board and projectors. The needs of each projector/computer combination may vary.
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