Privacy Policy

Customer Service

Your Privacy

Learning Resources, Inc. and its affiliates, have created this privacy statement in order to demonstrate our firm commitment to protecting our customers' personal information. We respect the privacy of our customers and take precaution to ensure any information submitted to us via our web site or via e-mail is handled appropriately. Information collected is used to assist in the processing of orders and other internal business operations. Learning Resources may share information collected with its affiliated companies, however, Learning Resources currently does not sell email addresses to third parties.

"Cookie" technology is used by Learning Resources to control the addition and deletion of items in a user's shopping cart as well as to provide the user with a better overall web experience. Cookies simply store alpha-numeric information to control the flow of data. Personal information (such as a user's identity or credit card information) is NOT stored in a cookie format and cannot be accessed by "peeking" at a user's cookies.

Those who communicate with and supply us with contact information may receive future communications by email, direct mail, or telephone. If you do not wish to receive correspondence from , you can send us an email with a request to be removed from our mailing list.

How We Gather & Use Your Personal Information and Content

During your communications with us, we use various methods of gathering your personal information to help ensure that your shopping experience is as efficient and accommodating as possible.

We collect information such as your name, billing and shipping addresses, phone number, email address, credit-card information, and certain demographic information. When you set up an online account with us, we also request a password to allow you secure access.

When you enter the "Customer Reviews" portion of our website, you will be linked to a website operated by Power Reviews, Inc. ("Power Reviews"), who we have hired to gather, transmit and disclose to us customers' reviews of our products and services. Upon being linked to the "Power Reviews" website, you will have the option to provide additional personal information about yourself including photographs, videos and/or other content containing your picture or likeness, in connection with your review (collectively "Content"). By submitting your review, you consent to Power Reviews gathering, receipt, use and disclosure to us, and our further use, of any and all Content that you submit, for the purposes described in this policy and as may be necessary to facilitate compliance with applicable laws.

All sharing of Content is done at your own risk. Please keep in mind that if you disclose personal information when posting reviews, this information may become publicly available. You understand and acknowledge that even after removal, copies of such Content may remain viewable in cached and archived pages, or if other users have copied or stored the Content that you have submitted.
When you access linked websites, including the Power Reviews website, you understand that we do not control the content and are not responsible for the privacy practices of such site. We suggest that you carefully review the privacy policies of each such site you visit. Also, this policy does not cover the information practices of any websites linked to our site. Such other sites may send their own cookies and/or web beacons to users, collect data, or gather, store use and/or disclose personal information.

We share web site usage information about visitors to our web site, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising company note some of the pages you visit on our web site through the use of pixel tags (also called clear .gifs). For more information about our third-party advertising company, please click here.

How We Use Your Information

We utilize the information we receive in order to:

  • Send catalogs you have requested and mailings that may be of interest to you, provided you have not requested otherwise
  • Send exclusive email offers of new product announcements and special promotions, provided you have not opted out of receiving these notifications
  • Process and track your orders
  • Send order and shipping confirmation emails
  • Tailor your experience at our site, presenting content customized to your interests

Changing Your Email & Mailing Preferences

If you are currently receiving communications from us, it is because you have notified us of your desire to receive these mailings, because you have recently requested products or services from us, or because you have provided information to a third party affiliated with us. If you prefer not to receive catalogs, email offers, or other communications from us, we give you the opportunity to terminate these mailings at any time. (Note: Because we plan our catalog and email mailings in advance, it may take several weeks for your request to become effective.)

If you no longer wish to receive catalogs or mailings from us, call 1-800-333-8281 , send us an email, or send your mailing label to:

Learning Resources

380 N. Fairway Drive

Vernon Hills, IL 60061

If you no longer wish to receive email offers, visit our Unsubscribe page to modify your preferences. You may also click on the "Unsubscribe" link at the bottom of any of our emails. (Note: Your selection will apply only to the current corresponding email address. Please allow up to 90 days for the activation of any changes in address status. Future mailings may still be sent to alternate email addresses you may have supplied to us. Also, you may still receive confirmation and/or tracking emails if you place an order on our website.)

Making Corrections & Updates to Your Account Information

You have the following options for changing and modifying information previously provided:

  • Update your information in My Account.
  • Call one of our Customer Service Representatives at 1-800-333-8281.
  • Send us an email

Protecting Childrens' Privacy

Learning Resources is a general audience web site. Learning Resources' products, although intended for use by children, are available for adult purchase only. Persons under 18 are not permitted to purchase products from Learning Resources nor submit information stored by Learning Resources for action (i.e. catalog requests, Click-2-Win!, and contact forms). Persons under 18 are required to use the site under the supervision of a legal guardian.

In compliance with the Children's Online Privacy Protection Act of 1998 (COPPA), Learning Resources does not knowingly collect and store personal information from any persons under the age of 13. Private information identified as being gathered from a person under the age of 13 is used solely for completion of the requested action and immediately destroyed. This includes, but is not limited to, submissions to the Gears! Gallery, Wish Lists and e-mail.

Online Security

Learning Resources offers a secure online commerce environment. All credit transactions occur in a secure area of our site, protecting you from loss or misuse of information. The transfer of sensitive information between you and Learning Resources is protected by the highest standard of encryption technology available on the Internet.

Public/private key cryptography enables the creation of a secure "conversation" between your browser and our secure server. While this conversation could potentially be "overheard," it cannot be decrypted.

How You Can Tell You're Browsing a Secure Website

In order to be sure that information transferred between your browser and the Learning Resources server is secure, it is important to be aware of the security information available to you through your browser.

Once you enter the Checkout process (when you're ready to purchase the items you have placed in your shopping cart), your connection to our server becomes secure. These security features are enacted automatically; you do not have to take any action to invoke them. To confirm that you are operating in secure mode, look at the bottom of your browser window. If you see an unbroken key or a closed lock (depending upon your browser) you can be sure that your information is secure.

Data Encryption & Risk of Decryption

Learning Resources makes use of a 128-bit encryption key. When a secure connection is initiated, our server's public key is automatically transferred to your browser. Your browser then uses this key to encrypt information transferred back to Learning Resources. This information can only be decrypted using the private key installed on Learning Resources secure server.

We reserve the right to change this policy in the future by notifying you of the existence of a new privacy statement. If we decide to change our policies, we will post the revised notice on our website and/or contact you to explain about the changes that we plan and the options you will have regarding participation. You agree that you will check the website from time to time to view the current Statement of Privacy in effect without notice from Learning Resources.

Privacy Rights of California Residents

California Civil Code Section 1798.83 permits users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please send us an email.

Questions on Security?

We've worked hard to bring you a secure online commerce environment, and we value your questions, comments, and concerns. If you have any feedback about our Web site security, please send us an email or contact us via regular mail:

Learning Resources

Internet Marketing

380 N. Fairway Drive

Vernon Hills, IL 60061